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Terms and Conditions

IBTC's Terms and Conditions are aligned to the Electronic Communication and Transaction Act 2002 ("the ECTA") and the Consumer Protection Act of 2008 ("the CPA").

Terms and Conditions

IBTC's Terms and Conditions are aligned to the Electronic Communication and Transaction Act 2002 ("the ECTA") and the Consumer Protection Act of 2008 ("the CPA").

 

Terms and Conditions

  • IBTC's Terms and Conditions are aligned to the Electronic Communication and Transaction Act 2002 ("the ECTA") and the Consumer Protection Act of 2008 ("the CPA").
  • The terms and conditions ("Terms and Conditions") will cover your use of the IBTC website located at the domain name www.ibtc.co.za ("the website"). By accessing and using the website and by making payment to IBTC in accordance with the payment instructions provided on your invoice you agree to be bound by the Terms and Conditions.
  • IBTC reserves the rights to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this website. It is your responsibility to periodically check these Terms and Conditions and should you continue to use the website following the posting of changes or updates, your use will be considered notice of your acceptance to abide by and be bound to these Terms and Conditions including the changes/updates.

 

Limited Licence to General Users

  • IBTC grants you, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future content of this website for personal, non-commercial and information purposes only. Any unauthorised use terminates this license. This website and its content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of IBTC.

 

Privacy Policy

  • It is the policy of IBTC not to share, distribute or sell our Clients' particulars to any 3rd Party. IBTC will however use the Clients' details to inform and update the Client with any relevant information.
  • The IBTC website uses the following Google Analytics features based on Display Advertising: Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration or Google Analytics Demographics and Interest Reporting. Using the Ads Settings, visitors can opt out of Google Analytics for Display Advertising and customise Google Display Network ads. Please also refer to Google Analytics’ currently available opt outs for the web
  • The IBTC website makes use of remarketing to advertise online. Third-party vendors, including Google, may show our ads on sites across the Internet.
  • The IBTC website and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise and serve ads based on past visits to the IBTC website.
  • The IBTC website and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to visits to your site.
  • It is the policy of IBTC not to share, distribute or sell our Clients' particulars to any 3rd Party data from Google's Interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics.

 

Complaints Policy

  • It is the policy of IBTC to always investigate to our best ability any complaint brought to our attention in writing.  Please view our complaints procedure document here or you may email our Student Services Department at studentservices@ibtc.co.za

 

Liability

  • The Client is personally responsible for all their belongings and equipment while at any of IBTC's premises. IBTC shall not be held responsible for any loss of or damage caused to any property belonging to the Client.
  • The Client shall have no claim against IBTC and the Client hereby indemnifies and holds IBTC free from liability in respect of any loss, damage or claims arising from death, injury or property damage sustained while on IBTC premises.

 

Registration for Courses, Exams and Placing of an Order for Study Material or Institute Fees

  • If you wish to register for any of the courses facilitated by IBTC and/or to order any study material, institute fees or distance learning product you must complete the relevant online registration form and make payment of the prescribed fee in accordance with our payment policy set out hereafter. Upon registration and/or placing your order you will be considered a Client of IBTC and will at all times be subject to the Terms and Conditions set out herein.
  • IBTC is a certified Pearson VUE Assessment Centre (in Cape Town and Sandton), a licensed ACCA CBE centre (in Cape Town and Sandton) and an accredited ICB exam venue (in Sandton). Should the Client pay IBTC for any exam or assessment fees, the Client is solely responsible for registering themselves with the relevant exam centre and institute. 
  • The Client remains solely responsible to ensure that they are registered in time for the right subject at the right venue on the right date and that all assessment fees have been paid over to the institute.
  • Should the Client pay IBTC for ICB registration or exam fees, it is the Client’s responsibility to register as a student and/or for the exam with the ICB via the ICB’s Student Portal and to provide IBTC with the correct student reference number to enable IBTC to pay over the registration or exam fee to the ICB.
  • Should the client pay IBTC for ACCA CBE fees, it is the Client’s responsibility to register as a student and/or for the exam with the ACCA via their MyACCA account. IBTC only accepts CBE fees for students writing computer-based ACCA exams at the licensed IBTC ACCA exam centres in Sandton or Cape Town. IBTC does not accept any ACCA institute fees, or exam fees for written exams – the Client has to pay these fees over directly to the ACCA.
  • CIMA institute and exam fees are fixed in Pounds Sterling. These are payable in South African Rand at the administrative exchange rate of IBTC and are subject to change without prior notice. These fees are paid directly to your MyCIMA account. Students may be liable for any difference in fees due to an increase in institute and/or exam fees made by CIMA. Please allow up to 10 working days for your CIMA fees to reflect in your MyCIMA account.

 

  • Should the Client pay IBTC for CIMA registration, subscription, exemption, membership or examination fees, it is the Client’s responsibility to register as a student and/or for the specified examinations (CBA, OT or ICS) with CIMA and to provide IBTC with the correct, active CIMA Contact ID number to enable IBTC to pay over the fees to CIMA.
  • Should any CIMA fees be incorrectly allocated on a student’s MYCIMA account the Client needs to correspond with CIMA UK directly to rectify the matter. Queries should be sent to data.management@cimaglobal.com.
  • IBTC are only accepting CIMA institute and exam fees for CIMA’s current financial period (ending September 2018). 
  • Should you wish to make any changes to your order post payment, you will need to request these changes in writing and email the request to studentservices@ibtc.co.za

 

Returns, Exchange and Refund Policy - Cooling Off Period

  • As per Section 44 of the ECTA, the consumer's right to a cooling off period does not apply to electronic transactions for the sale of books or CDs.
  • IBTC will replace any faulty books or CDs in exchange for the original, based on confirmation of the published material.

 

USB’s and Pastel CD’s (ICB)

  • Please note that it is your responsibility to ensure that the electronic device you plan to use to access the USB (which is included with ICB Home Study Plus products) is compatible with the minimum system requirements. Click here to view the minimum system requirements. Please note that the USB is not compatible with the Windows XP operating system and does not work on Apple devices.
  • Please note that it is your responsibility to ensure that the electronic device you plan to use to access the Pastel software CDs (which are included with the ICB Computerised Bookkeeping and Payroll & Monthly SARS Returns subjects), has a CD-ROM drive. You will need to run a Windows Emulator in order to use the CDs on an Apple device.


Cancellation Policy – Evening Classes and Saturday Classes

  • The Client has 18 months from date of conclusion of agreement to make use of their booked study products. This includes distance learning, online learning and face-to-face classes. IBTC reserves the right to cancel selected products should the Client not make use of it within the 18 months.
  • The Client shall inform IBTC of any cancellation and deferments in writing.
  • Orders cancelled within 7 working days after date of conclusion of the agreement, without having received any course material and prior to classes starting, will be entitled to a full refund/credit within 14 days from date of cancellation, less a 15% cancellation fee.
  • Orders cancelled within 7 working days after having received any course material and prior to the start of classes, will be entitled to a 75% refund/credit within 14 days from date of cancellation. IBTC does not award refunds on online or printed material. IBTC does not exchange any online or printed material. IBTC does not accept returned printed material.
  • Orders cancelled within 7 working days after having received course material and after classes have commenced (for the specified semester) may be entitled to a 50% refund/credit within 14 days from date of cancellation, subject to the return of the course notes at the Client's own cost to the IBTC Head Office in Cape Town.
  • Orders cancelled more than 7 working days after having received the course material and after classes have commenced (for the specified semester) will not be entitled to a refund/credit. IBTC does not award refunds on material or exchange any books and does not accept returned books.
  • The Client may defer a classroom course (or bookings of a similar nature) at no extra cost for a period of up to 6 months or one semester, provided that IBTC shall be informed of such deferment at least 2 weeks prior to the start of classes. If material has already been dispatched the Client will not receive any further material for the new semester to which they have deferred. Should updated material be available, the Client will be entitled to purchase the updated versions at their own additional cost.
  • Should the Client wish to defer their class less than 2 weeks prior to or less than 7 days after the start of class, they will incur a 25% deferment fee. If material has already been dispatched the Client will not receive any further material for the new semester to which they have deferred. Should updated material be available, the Client will be entitled to purchase the updated versions at their own additional cost.
  • Should the Client not request a deferment prior to the start of class and if they do not attend any classes for the semester without informing IBTC of a possible deferment, they are not eligible for any refund or deferment of classes to another semester.
  • Should classroom courses not achieve their required minimum numbers, which will be determined at the sole discretion of IBTC, then the Client will be allowed to defer to another semester or to receive a credit (less the material costs) for use on another course of a similar nature. 


 Cancellation Policy – CertBA/OT Exam Prep Classes

  • The Client has 18 months from date of conclusion of agreement to make use of their booked study products. This includes distance learning, online learning and face-to-face classes. IBTC reserves the right to cancel selected products should the Client not make use of it within the 18 months.
  • The Client shall inform IBTC of any cancellation and deferments in writing.
  • Orders cancelled within 7 working days after date of conclusion of the agreement, prior to start of classes, will be entitled to a full refund/credit, within 14 days from date of cancellation, less a 15% cancellation fee.
  • Orders cancelled within 7 working days after classes have commenced (for the specified semester) may be entitled to a 50% refund/credit within 14 days from date of cancellation, subject to the return of the revision notes at the Client's own cost to the IBTC Head Office in Cape Town.
  • Orders cancelled more than 7 working days after classes have commenced (for the specified semester) will not be entitled to a refund/credit. 
  • Clients may defer an exam prep course (or bookings of a similar nature) at no extra cost for a period of up to 6 months or one semester, provided that IBTC shall be informed of such deferment at least 2 weeks prior to the start of classes. 
  • Should the Client wish to defer their class less than 2 weeks prior to the start or less than 7 days after the start of class, they will incur a 50% deferment fee. 
  • Should the Client not request a deferment prior to the start of class and if they do not attend any classes for the semester without informing IBTC of a possible deferment, they are not eligible for any refund or deferment of classes to another semester.
  • Should the exam prep courses not achieve their required minimum numbers, which will be determined at the sole discretion of IBTC, then the Client will be allowed to defer to another semester or to receive a credit for use on another course of a similar nature.


Cancellation Policy – CS Exam Prep Classes

  • The Client has 18 months from date of conclusion of agreement to make use of their booked study products. This includes distance learning, online learning and face-to-face classes. IBTC reserves the right to cancel selected products should the Client not make use within the 18 months.
  • The Client shall inform IBTC of any cancellation and deferments in writing.
  • Orders cancelled within 7 working days after date of conclusion of the agreement, without having received any course material, prior to the start of classes, will be entitled to a full refund within 14 days from date of cancellation, less a 15% cancellation fee.
  • Orders cancelled within 7 working days after having received any course material, prior to the start of classes, will be entitled to a 50% refund/credit within 14 days from date of cancellation. IBTC will not award refunds on material or exchange any books and does not accept returned books.
  • Orders cancelled after classes have commenced (for the specified semester) will not be entitled to a refund/credit. IBTC does not award refunds on material or exchange any books and does not accept returned books.
  • Should the Client wish to defer the class, they may defer for a maximum of two consecutive ICS sittings, provided that IBTC shall be informed of such deferment at least 3 weeks prior to the start of classes. If material has not been dispatched the Client will incur no deferment fee. If material has already been dispatched the Client will incur a deferment fee of R2 500.  This fee will need to be paid prior to the start of the new classes. The Client will then receive updated material for the class to which they have deferred. 
  • Deferments requested less than 3 weeks prior to the start of class, after material has been received, will not be entitled to any refund/credit. 
  • Should Clients not request a deferment within the 3 weeks prior and if they do not attend any classes for the course without informing IBTC of a possible deferment, they are not eligible for any refund or deferment of classes.
  • Should classroom courses not achieve their required minimum numbers, which will be determined at the sole discretion of IBTC, then the Client will receive a credit (less the material cost) to use on another course of a similar nature. 

Cancellation Policy - Home Study 

  • The Client has 18 months from date of conclusion of agreement to make use of their booked study products. This includes distance learning, online learning and face-to-face classes. IBTC reserves the right to cancel selected products should the Client not make use within the 18 months.
  • The Client shall inform IBTC of any cancellation and deferments in writing.
  • Orders cancelled within 7 working days after the date of conclusion of the agreement, without having received any material, will be entitled to a full refund within 14 days from date of cancellation, less a 15% cancellation fee.
  • Orders cancelled within 7 working days after having received material are entitled to a 50% refund/credit within 14 days of from date of cancellation.  IBTC does not award refunds on material or exchange any books and does not accept returned books.
  • Orders cancelled more than 7 working days after having received the material will not be entitled to any refund/credit. IBTC does not award refunds on material or exchange any books and does not accept returned books.
  • Clients may defer home study bookings (or bookings of a similar nature) at no extra cost for a period of up to 6 months or one semester, provided that IBTC shall be informed of such deferment within 7 working days after the date of conclusion of the agreement. If material has already been dispatched the Client will not receive any further material for the new semester to which they have deferred. Should updated material be available, the Client will be entitled to purchase the updated versions at their own additional cost. 


 Cancellation Policy – Online Classes

  • The Client has 18 months from date of conclusion of agreement to make use of their booked study products. This includes distance learning, online learning and face-to-face classes. IBTC reserves the right to cancel selected products should the Client not make use within the 18 months.
  • The Client shall inform IBTC of any cancellation and deferments in writing.
  • Orders cancelled within 7 working days after the date of conclusion of the agreement, without having received any material, will be entitled to a full refund/credit within 14 days from date of cancellation, less a 15% cancellation fee (providing the OCR course start date has not passed and the content has not been accessed).
  • Orders cancelled within 7 working days after having received the material, will be entitled to a 70% refund/credit within 14 days from date of cancellation, providing the OCR course start date has not passed and the content has not been accessed. IBTC does not award refunds on material or exchange any books and does not accept returned books.

 

  • Orders cancelled more than 7 working days after having received the material will not be entitled to any refund/credit. IBTC does not award refunds on material or exchange any books and does not accept returned books.
  • Clients may defer online courses (or bookings of a similar nature) at no extra cost for a period of up to 6 months or one semester, provided that IBTC shall be informed of such deferment within 7 working days after the date of conclusion of the agreement and without having received any material, providing the OCR course start date has not passed and the content has not been accessed.  If material has already been dispatched the Client will not receive any further material for the new semester to which they have deferred. Should updated material be available, the Client will be entitled to purchase the update versions at their own additional cost.


Cancellation Policy – Computer Based Examinations for ACCA

  • The Client shall inform IBTC of any cancellation and deferments in writing.
  • Orders for Computer Based Examination (CBEs) cancelled within 7 working days after date of conclusion of the agreement and at least 2 working days prior to the exam, will be entitled to a full refund/credit within 14 days from date of cancellation. Orders cancelled within 2 working days prior to the exam will not be eligible for any refund/credit. 
  • CBE exam no shows are not eligible for any refunds/credits and will forfeit the full cost of the CBE booking. 
  • Should the ACCA exam fee of the CBE increase in the interim between booking the CBE and writing the exam, the Client will be liable to pay the difference prior to the exam being written.
  • Should a student request to defer their exam, IBTC reserves the right, at IBTC’s sole discretion, to charge an exam deferment fee.

Usage of Online Courses and Online Resources Packages

  • These terms and conditions apply to your purchase of a classroom course from IBTC, which includes the online material package from BPP.  Your contract is with IBTC and any concerns you may have about the course should be directed to IBTC.  You acknowledge that the online resources package will be delivered by BPP Professional Education Limited (“BPP”) but that BPP have no contractual obligations to you.

 

Definitions

  • “Course Materials” means the materials provided in the course of the delivery of the Online Course, which may be (i) downloaded from the relevant Online Course Website or (ii) accessed and viewed on the relevant Online Course Website; or (iii) the Study Materials (or a combination of (i) and (ii) and (iii)). 
  • “Online Course” means online course or online resources package you have purchased from IBTC and which will be delivered by BPP.
  • “Online Study Materials” means, but is not limited to, online tests, online tutorials and online downloads
  • “you” means the individual purchasing the Online Course.
  • "BPP Lifetime Pass Assurance Scheme" means the lifetime pass assurance scheme offered by BPP for certain Online Courses. If the scheme applies to a particular Online Course details will be given in the course description available on www.bpp.com.

 

Online Course Contents and Access Terms

 

  • You may only purchase an Online Course if you are currently studying for an ACCA, CIMA, CFA or FIA qualification (as applicable) and are resident outside of the European Economic Area.

 

  • Please see the description of the Online Course available on www.bpp.com for details of the contents of the available Online Courses. Except as set out in the description of the Online Course, no additional Course Materials and/or tuition (either online, face to face or classroom) will be provided by BPP.
  • Your purchase of an Online Course does not include any accompanying hard copy study, but may include Online Study Materials. 
  • You will be notified of when you will have access to the Online Course purchased and for the length of time such access will be made available to you, unless any such Online Course is removed.
  • The receipt of an Online Course is personal to you and you may not transfer your rights to access the Online Course or provide an Online Course to any other person.  You may not share your Online Course or your log-in details with any other person.
  • You may incur charges to your internet service provider while you are accessing and/or downloading the Course Materials. Charges may also be payable to third parties for use of the software necessary to access and/or download the Course Materials. You are responsible for paying these charges.
  • You acknowledge that IBTC and BPP operate a zero tolerance policy in relation to inappropriate behaviour of End Users. In particular abusive or violent behaviour directed at IBTC or BPP’s staff or other End Users and unfair or dishonest practices (including but not limited to cheating), will not be tolerated under any circumstances. IBTC and BPP may at their reasonable discretion and without liability or an obligation to refund course fees, refuse to supply any Online Course to any End User in the circumstances where you have participated in inappropriate behaviour as aforesaid.
  • BPP reserves the right, at BPP’s sole discretion, to suspend the provision to you of the relevant Online Course if you are in breach of these terms or if BPP has not received payment of your course fee from IBTC.

 

System Requirements

  • Please note that it is your responsibility to check that the computer you plan to use to access your Course Materials and the Online Course (and MyStudy, where applicable) is compatible with the minimum specification requirement that relates to the Online Course you are ordering. The current minimum specification requirements for the Online Courses are: 

Operating System

Windows 7 or higher

Processor

1.4GHz or higher

Memory (RAM)

2GB or higher

Free Hard Disc Space

25% free – minimum of 10GB

Screen Resolution

1024x768 or higher

Screen colours

32-bit (high colour) or higher

Flashplayer

Version 11.2 or higher

Adobe Reader

Version 7 or higher

Internet Explorer

Version 9 or higher (IE9 needs compatibility mode on)

Video streaming

Dedicated 5Mbps

 

  • While certain operating systems and browsers are not officially supported it is probable that you will be able to use them to view content. IBTC and BPP will try to help where we can but cannot guarantee we will be able to resolve the issue if you use one of the unsupported operating systems or browsers.
  • You acknowledge and accept that neither IBTC nor BPP can be held responsible for any technical problems you encounter following the purchase of an Online Course.

 

Modifications to content of existing courses or technology enhancements

  • From time to time, modifications, enhancements or issue clarifications (for example, to clarify ambiguous regulatory drafting) may be made to the audio-visual, interactive or written Online Courses. You will have access to such changes free of charge only to the extent that such changes relate to the Online Course purchased by you.

 

Annual (or other term) Updates

  •  Certain Online Courses will periodically be superseded by new legislation or the issue of new regulations. If new legislation or regulations supersedes existing Online Courses, these may be available for purchase as new Online Courses. For the avoidance of doubt, purchase of a current Online Course does not entitle you to have access to future revised Online Courses as part of the original purchase.

 

Technical Support and Access

  •  IBTC and BPP will provide technical and content support to individuals who have purchased an Online Course in respect of the Online Course purchased (and MyStudy, where applicable), in accordance with the provisions referred to below.
  • If you report a fault to IBTC or BPP, IBTC or BPP will use reasonable endeavours to provide a solution but neither IBTC nor BPP guarantees that the technical support provided will resolve your technical problems. If you receive technical advice from IBTC or BPP then neither IBTC nor BPP will accept any responsibility for any problem if you do not ensure that such advice is strictly followed.
  • You accept and acknowledge that periods of downtime may be required in respect of the information technology infrastructure connected to the relevant Online Course website and that technical support may not be available during such periods of downtime. Further you accept that you will not have a claim for breach of contract or otherwise in respect of such period of unavailability.
  • IBTC and BPP will use reasonable endeavours to make the Online Course (and MyStudy, where applicable) available but cannot guarantee uninterrupted, timely or error free availability or that defects will be corrected. BPP reserves the right to suspend access to the Website for the purpose of scheduled or emergency maintenance, repairs or upgrades to improve the performance or functionality of the Website.
  • You also accept and acknowledge that neither IBTC nor BPP can be held responsible for any delay or disruptions to your access to the Online Course (and MyStudy, where applicable) as a result of such suspension or any of the following:
  1. the operation of the internet and the World Wide Web, including but not limited to viruses;
  2. any firewall restrictions that have been placed on your network or the computer you are using to access the Online Course (or MyStudy, where applicable);
  3. failures of telecommunications links and equipment; or
  4. updated browser issues.

 

 

Warranties

  • You will be provided with the Course Materials in accordance with the Online Course description available at www.bpp.com. 
  • You are expected to take reasonable care to verify that the Online Course and Course Materials in question will meet your needs. Neither IBTC nor BPP make any commitment to you that you will obtain any particular result from your use of the Course Materials or that you will obtain any particular qualification on completion of the Online Course (unless otherwise stated).
  • Neither IBTC nor BPP make any representation, guarantee or commitment to you that the Course Materials will be error free.
  • Neither IBTC nor BPP make any commitment that any Online Study Materials (and MyStudy, where applicable) will be compatible with or operate with your software or hardware.
  • All representations, warranties and/or terms and/or commitments not expressly set out in these terms (whether implied by law, conduct, statute or otherwise) are hereby excluded to the maximum extent permissible at law.

 

Limitation of Liability

  • The exclusions and limitations of liability contained in these terms do not apply to a party’s liability: (i) for fraud or wilful default; (ii) for death or personal injury caused by its negligence; or (iii) where such limitation or exclusion cannot lawfully be excluded.
  • To the fullest extent permitted in law, except as set out in these terms, neither IBTC nor BPP shall be responsible for losses that result from their failure to comply with these terms including, but not limited to, losses that fall into the following categories:
  1. indirect or consequential losses;
  2. loss of income or revenue;
  3. loss of business;
  4. loss of anticipated savings; or
  5. loss or corruption of data.
  • To the fullest extent permitted in law, neither IBTC nor BPP are responsible to you for any data that you lose either (a) as a result of accessing the Online Study Materials or MyStudy; or (b) during completion of any Online Course via the website. It is your responsibility to ensure that you regularly save and back up (i) all data which you hold on the computer from which you are accessing the Online Study Materials and MyStudy, and (ii) all data that you are inputting when completing the Online Course.
  • Save as otherwise set out in this section “Limitation of liability”, IBTC and BPP’s maximum aggregate liability to you for any claims that you may have against IBTC or BPP for direct loss in contract, tort or otherwise arising out of or in connection with these terms, the Online Course, your use of the Course Materials and any technical support shall be limited to the amount of the course fee which has been paid, or is payable, by you or on your behalf.
  • Neither IBTC nor BPP will be held responsible for any delay or failure to comply with their obligations under these terms if the delay or failure arises from any cause which is beyond IBTC or BPP’s reasonable control. This condition does not affect your statutory rights.
  • Each provision in this Clause 7 shall be construed separately. If any part is held to be unreasonable, inapplicable, or unenforceable, but would be valid if some part thereof was deleted such provision shall apply but with such modification as may be necessary to make it valid and effective.

 

Disclaimer

  •  The Online Courses are for training purposes only. Neither IBTC nor BPP will accept any responsibility to any party for the use of the Course Materials for any purpose other than training for educational purposes, including but not limited to the giving of advice by you to any third party.

 

Intellectual Property

  • At all times, BPP and/or its licensors, remain the owner of the intellectual property in the Online   Courses, the Course Materials and MyStudy content. No Online Course and/or Course Materials and/or MyStudy content, nor any part of it may be reproduced, stored in a retrieval system or transmitted any form or by any means without the prior written permission of BPP. 
  • BPP grants to you a non-exclusive, non-transferable licence to use the Course Materials and MyStudy content for the sole purpose of studying for the Online Course. For Online Study Materials the licence granted is to use the Online Study Materials on one computer only.
  • Save as expressly set out in these Terms, you may not modify, copy, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit, make available, disseminate or distribute in any way any of the Course Materials or MyStudy content. You may not modify, adapt, merge, translate, disassemble, decompile, recompile or reverse engineer any software forming part of the Online Study Materials or MyStudy or create derivative works based on the whole of or any part, or which incorporate, the Online Study Materials or MyStudy into any software program. Use of the Course Materials not expressly permitted in these terms is strictly prohibited and will constitute an infringement of either BPP’s copyright or BPP’s other intellectual property rights, and / or the copyright or other intellectual property rights of BPP’s licensors.


Data Protection

  • IBTC will process the information it receives from you or otherwise holds about you in accordance with these Terms and its privacy policy. You consent to the use by IBTC of such information in accordance with these Terms and IBTC’s privacy policy. 
  • BPP will process the information it receives from you or otherwise holds about you in accordance with its privacy policy. You consent to the use by BPP of such information in accordance with the BPP privacy policy. You have the right to receive details of the personal information held by BPP. A fee of £10 will be payable. For more information, please refer to BPP’s privacy policy.
  • IBTC and/or BPP may report any cases of fraud or attempted fraud, academic misconduct or unethical behaviour to the relevant external awarding bodies and professional bodies. 
  • You agree to BPP controlling and processing your personal data (including sensitive personal data) in accordance with BPP’s Privacy Policy (as amended from time to time).  In particular, BPP may use your personal data (including sensitive personal data) and share your personal data with International Business Training College (IBTC) including but not limited to your examination results (both mock and actual) relating to any course of study.
  • In terms of this clause, “BPP” means any company within the BPP Professional Education Group and which includes (but is not limited to) BPP Professional Education Limited, BPP University College of Professional Studies Limited and BPP Learning Media Limited.
  • BPP’s Privacy Policy is available at www.bpp.com/privacy and may be amended by BPP from time to time.


Passed Assured Promise – CIMA

Evening Classes and Saturday Classes – OT/CertBA

To qualify for our Pass Assured Promise, the client needs to have achieved 90% attendance, have submitted all five progress tests, achieved 50% or higher on their mock exam and have attempted their final exam within 3 weeks of completing the classroom course. 

Our promise: If the Client is unsuccessful in their exam, the Client may then come back to IBTC’s classes for that subject for free in the following semester. 

Please note:  The client will not receive any new study material for their class. Re-activation of their Online Resources Package will incur an additional fee of R250.

If the Client wishes to apply for the Pass Assured Promise they need to email studentservices@ibtc.co.za with their request.

Case Study Exam Prep Classes

To qualify for our Pass Assured Promise, the Client needs to have achieved 100% attendance and submitted all relevant mock exams for the course achieving a 40% or higher pass mark. The client needs to have also sat the exam relevant to the course. 

Our promise: If the Client is unsuccessful in their exam, the Client may then come back to IBTC for CS exam prep classes in the following sitting. 

Please note: The Client will be liable for a charge of R1 200 for the new material that is required for each exam sitting, which does not include a new workbook.

If the Client wishes to apply for the Pass Assured Promise they need to email studentservices@ibtc.co.za with their request.

Online Classes 

To qualify for our Pass Assured Promise, the client needs to have the following:

CIMA BA1-BA4 – The client must have completed and submitted steps 1 to 6 of the Achievement Ladder and scored at least 50% on each step, before they sit their CBA which must take place within 3 weeks of the official course completion date.

 

CIMA OTs – The client must have completed and submitted steps 1 to 6 of the Achievement Ladder by the set submission date and scored at least 70% on each step, before they sit their OT exam, which must take place within 3 weeks of the official course completion date.

 

CIMA ICSs – The client must have completed and submitted steps 1 to 5 on the Achievement Ladder by the relevant submission dates and scored at least 40% on each step.  


Our promise: If the client is unsuccessful in their exam, the client may book and commence a free online course within 3 months of having taken and not passed the relevant exam.

Please note: No new hard-copy study material will be provided.

If the Client wishes to apply for the Pass Assured Promise they need to email studentservices@ibtc.co.za with their request.

Home Study - OT/CertBA

To qualify for our Pass Assured Promise, the client needs to have submitted all five progress tests and achieved 50% or higher on their mock exam, and have attempted their final exam within 3 months of having received their study material.

Our promise:  The client may receive 3 additional months of tutor support and can submit progress tests and mock exams to their tutor for marking.

If the Client wishes to apply for the Pass Assured Promise they need to email studentservices@ibtc.co.za with their request.


Pass Assured Promise - ACCA

Home Study

To qualify for our Pass Assured Promise, the client needs to have submitted 2 progress tests, 2 course exams and a mock exam and achieved 50% or higher on their mock exam. The client should also have attempted their final exam within 3 months of having received their study material (F1-F4) or the sitting relevant to their course (F5-P7).

Our promise:  The client may receive 3 additional months of tutor support and can submit new progress tests, course exams and mock exams to their tutor for marking.

If the Client wishes to apply for the Pass Assured Promise they need to email studentservices@ibtc.co.za with their request.

Online Classes

To qualify for our Pass Assured Promise, the client needs to have the following:

ACCA F1 to F4 – The client must have completed and submitted steps 1 to 6 of the Achievement Ladder by the relevant submission dates and scored at least 50% on each step, before having sat their CBE which must take place within 3 weeks of the official course completion date.

ACCA F5 to P7 – The client must have completed and submitted step 1 and steps 4 to 6 of the Achievement Ladder by the relevant submission dates and scored at least 75% for step 1 and score at least 30% for steps 4 to 6, and have attempted the exam relevant to their course. 

Our promise: If the client is unsuccessful in their exam, the client may book and commence a free online course within 3 months of having taken the relevant exam.

Please note: No new hard-copy study material will be provided.

If the Client wishes to apply for the Pass Assured Promise they need to email studentservices@ibtc.co.za with their request.


Pass Assured Promise - FIA

Home Study 

To qualify for our Pass Assured Promise, the client needs to have submitted 2 course exams and a mock exam and achieved 50% or higher on their mock exam. The client should also have attempted their final exam within 3 months of having received their study material.

Our promise:  The client will receive 3 additional months of tutor support and can submit new course exams and mock exams to their tutor for marking.

If the Client wishes to apply for the Pass Assured Promise they need to email studentservices@ibtc.co.za with their request.

Online Classes

To qualify for our Pass Assured Promise, the client needs to have submitted 2 course exams and a mock exam and achieved 50% or higher on their mock exam. These are additional to any exams completed online, and must be submitted to their tutor. The client should also have attempted their final exam within 3 months of having started their course.

Our promise:  The client will receive 3 additional months of tutor support and can submit new course exams and mock exams to their tutor for marking.

Please note: The client will not be able to book and commence a free online course.

If the Client wishes to apply for the Pass Assured Promise they need to email studentservices@ibtc.co.za with their request.


Pass Rate Policy 

  • IBTC obtains pass rate information on all IBTC Clients from the Institutes in order to monitor pass rate performance. Should a Client not wish for this data to be obtained, the Client should email studentservices@ibtc.co.za expressing this.

 Payment Policy

  • The Client shall inform IBTC of any amendments to their payment plan in writing. Any changes to banking details need to be completed on a new debit order form.
  • All amounts shall be inclusive of VAT unless otherwise stated, with the exception of CIMA institute fees which will be shown exclusive of VAT.
  • Proof of payment for all class bookings must be received in full at least 7 working days ahead of the course start date in order to confirm a place on the course.
  • Should payment be made via electronic transfer, it should be paid directly to IBTC at the banking details provided on each invoice with the booking number as a payment reference.
  • Any changes with regard to your payment plan needs to be done 7 days prior to the actual collection date. 
  • Any credit held by IBTC will be valid for a period of 12 months from the date of notification to the Client. 
  • Any payment plan and debit order agreement will be run until the relevant invoice is paid in full regardless of the set schedule - this is to account for any rejections or non-payments. You will ensure that sufficient funds will be available in your nominated bank account.
  • IBTC may request any additional information to complete your debit order form.


Deliveries and Collections from our registered offices in Cape Town 

  • Clients purchasing material must indicate a physical delivery address (where someone will be available to sign for the package anytime between 9am and 5pm) at which address the material will be delivered. Clients who will be collecting material may do so from our registered offices. In this case IBTC staff will inform you when your study material is ready for collection.
  • Study material will be dispatched once the last item included in the booking is available for dispatch. Early dispatch of in-stock material will occur at the sole discretion of IBTC. In all instances, IBTC endeavours to provide you with the most up-to-date study material available as soon as possible. This may cause delays when IBTC is awaiting updated material to be received from suppliers. Please familiarise yourself with the study material availability prior to making payment.
  • IBTC’s free shipping policy is only available within South Africa. 
  • IBTC’s free shipping policy is only available on original orders and does not apply to any amendments to orders once the initial material has been dispatched. Should the amendment allow for subjects to be swapped, the Client will be responsible for delivering the material to the IBTC Head Office in Cape Town and the Client will incur an additional postage fee which needs to be paid in full by the Client, prior to the additional material being dispatched from the Head Office.
  • Should you request delivery of material to a country outside South Africa, you will receive an additional invoice for international shipping once your booking has been confirmed. Please be aware that Clients may be subject to import fees when collecting their material from customs in the country of delivery.  

 

Copyright and Limited Licence to Clients

  • All CIMA, ACCA and CFA study material is printed under license from BPP Holdings Plc (Registration Number 1245304) ("BPP") and is protected by copyright laws ("Proprietary Works"). As such, all study material purchased from IBTC is for the Client's use only.
  • All such Proprietary Works, and the compilation of the Proprietary Works, is protected by South African and international copyright laws. All rights in and to the Proprietary Works is reserved and retained by IBTC and BPP. Except as specified in these Terms and Conditions, a Client is not granted a license or any other right including without limitation under Copyright or other Intellectual Property Rights in or to the Proprietary Works.
  • Subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right is granted to Clients, who ordered the Proprietary Work and made payment of the fee in terms of IBTC's payment policy, to use the Proprietary Work collected from or delivered by IBTC.
  • The Proprietary Work may under no circumstances be reproduced, duplicated, copied, resold, visited or otherwise exploited by the Client.
  • Any unauthorised use of the Proprietary Works will terminate this license with immediate effect.